Acceptance
By creating an account, uploading content, or otherwise using CVVia, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.
If you are using CVVia on behalf of an organization, you confirm that you are authorized to bind that organization to these Terms.
Who can use CVVia
You must be at least 16 years old to create an account. If you are under the age of majority in your country, you may need parental permission.
CVVia is available worldwide, but we may restrict access from jurisdictions where our services would be unlawful.
Your account
You are responsible for keeping your login credentials secure and for activity that happens under your account. Notify us immediately if you suspect unauthorized access.
One person, one account. Shared accounts are not permitted. Enterprise plans provide bulk user management.
Acceptable use
You agree not to use CVVia to:
- Misrepresent facts about your identity, experience, or qualifications to deceive employers.
- Submit unlawful, defamatory, harassing, or infringing content.
- Attempt to reverse-engineer, scrape, or circumvent rate limits, authentication, or security features.
- Resell, sublicense, or white-label CVVia output as your own product without a written agreement.
- Upload malware, run automated bulk attacks, or probe for vulnerabilities outside our responsible disclosure program.
- Use CVVia to generate content that violates the rights of third parties, including copyright, trademark, or privacy.
Your content
Everything you upload or generate on CVVia — your profile data, CVs, cover letters, notes — remains yours. We do not claim ownership.
You grant us a limited, non-exclusive license to process that content solely to provide the service: store it, run AI models over it, generate new documents, and show it back to you. This license ends when you delete the content or your account.
AI-generated output
CVVia uses large language models to draft CVs, cover letters, emails, and interview practice answers. These models can make mistakes: hallucinated facts, misattributed experience, or dated information. You are responsible for reviewing and editing every output before sending it to an employer.
We do not warrant that AI output will result in interviews, offers, or any specific outcome. The product is an assistant — the judgment is yours.
Our intellectual property
The CVVia name, logo, website design, source code, prompt templates, and CV rendering themes are our intellectual property or properly licensed from third parties. You may use the service and keep the documents you generate for personal or internal business use, but you may not copy or redistribute the product itself.
Plans, billing, refunds
The Free plan is genuinely free, funded by paying customers. Pro and Enterprise plans are billed in advance and renew automatically unless you cancel.
EU consumers have a 14-day right of withdrawal from the start of the subscription under Directive 2011/83/EU. Pro subscriptions additionally carry a 30-day money-back guarantee — write to billing@cvvia.ai, no ticket required.
Taxes are shown where applicable and charged based on your billing address.
Warranties and disclaimers
CVVia is provided "as is." We aim for high uptime but do not guarantee uninterrupted service. Scheduled maintenance and occasional outages do happen.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded — including, for EU consumers, rights under the applicable consumer protection laws.
Limitation of liability
To the maximum extent permitted by law, CVVia is not liable for indirect, incidental, or consequential damages — lost profits, lost opportunities, reputational harm, or employment outcomes.
Our total aggregate liability for any claim arising out of these Terms is limited to the greater of (a) EUR 100 or (b) the amount you paid us in the 12 months before the claim. This limitation does not apply to liability that cannot be excluded under mandatory consumer-protection law.
Suspension and termination
You can close your account at any time from account settings or by writing to hello@cvvia.ai.
We can suspend or terminate accounts that materially violate these Terms, pose a security risk, or cause us to violate law. We will notify you and, where practical, give you a chance to export your data first.
Changes to these Terms
We may update these Terms when we add features or when law requires. Material changes will be announced at least 14 days in advance via email and an in-app banner. Continued use after the effective date means you accept the update; if you do not, cancel before it takes effect.
Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict-of-laws principles. Mandatory consumer-protection laws of your country of residence still apply.
We prefer to solve disputes informally — please write to hello@cvvia.ai first. The European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/. We are not obliged to participate in arbitration proceedings before a consumer arbitration body.
Contact
Questions about these Terms: hello@cvvia.ai. For legal notices: legal@cvvia.ai.